When and why did Ram Dass bring the Indian gentleman's secretary to Sara's attic room?

In Chapter Fourteen, Ram Dass and the secretary visited Sara's room in the attic while she was away. They were there to make a list of things that would make her rooms more comfortable.

"None mount here but herself, Sahib," he said. "She has gone out with her basket and may be gone for hours. If I stand here I can hear any step before it reaches the last flight of the stairs."

The secretary took a pencil and a tablet from his breast pocket.

"Keep your ears open," he said; and he began to walk slowly and softly round the miserable little room, making rapid notes on his tablet as he looked at things.

First he went to the narrow bed. He pressed his hand upon the mattress and uttered an exclamation.

"As hard as a stone," he said. "That will have to be altered some day when she is out. A special journey can be made to bring it across. It cannot be done tonight." He lifted the covering and examined the one thin pillow.

"Coverlet dingy and worn, blanket thin, sheets patched and ragged," he said. "What a bed for a child to sleep in—and in a house which calls itself respectable! There has not been a fire in that grate for many a day," glancing at the rusty fireplace.

"Never since I have seen it," said Ram Dass. "The mistress of the house is not one who remembers that another than herself may be cold."

The secretary was writing quickly on his tablet. He looked up from it as he tore off a leaf and slipped it into his breast pocket.

"It is a strange way of doing the thing," he said. "Who planned it?"

Ram Dass made a modestly apologetic obeisance.