Why does Willy look to Ben for help after his unpleasant meeting with Howard? Does willy get the help he needs

For Willy, Ben symbolizes his dreams and fortune, something he gave up to remain with Howard in a regular job, which provided a regular paycheck. Howard has refused Willy's request to stop traveling, and Ben offers a job in which Willy can make money and get out of the city. Willy doesn't get the advice he needs because Ben offers options rather than advice.