In what ways does the settlement worker help Jurgis and his family?

When Elzbieta returns to the dumps the next day, he meets a well-dressed woman who tells him to take her home with him. The woman tells Elzbieta that she is a “settlement-worker” and so Elzbieta begins to tell her the tale of their life in America. She tells the woman about all of their trials. The story is so sad that the woman begins to weep and makes Elzbieta continue until the whole story is told. When Elzbieta finishes the story, the woman gives her a letter and tells her to send Jurgis to the steel mills in South Chicago and that a man there will give him a job.