where does the chapter take place? When does it happen?

The novel's perspective switches to Jack Will, who begins by remembering the call his parents got in August from Mr. Tushman, who asked if Jack would step up and help the new boy, August, feel welcome at school. Jack is initially opposed to reaching out in this way; he recalls seeing Auggie for the first time in front of a Carvel ice cream shop, when he and August were only five or six. Jack was immediately afraid of August's face, and Veronica -- the babysitter for Jack and his little brother Jamie -- rushed the two boys away quickly and scolded them.