Organizational Behavior (16th Edition)

Published by Prentice Hall
ISBN 10: 0-13350-764-5
ISBN 13: 978-0-13350-764-5

Chapter 4 - Emotions and Moods - Questions For Review - Page 116: 4-1

Answer

Emotions are intense feel- ings directed at someone or something; • Caused by specific event • Very brief in duration (seconds or minutes) • Specific and numerous in nature (many specific emotions such as anger, fear, sadness, happiness, disgust, surprise) • Usually accompanied by distinct facial expressions • Action oriented in nature Moods are less intense feelings than emotions and often (though not always) arise without a specific event acting as a stimulus; • Cause is often general and unclear • Last longer than emotions (hours or days) • More general (two main dimensions positive affect and negative affect that are composed of multiple specific emotions) • Generally not indicated by distinct expressions • Cognitive in nature.

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