Understanding Business, 10th Edition

Published by McGraw-Hill Education
ISBN 10: 007352459X
ISBN 13: 978-0-07352-459-7

Chapter 8 - Structuring Organizations for Today's Challenges - Developing Workplace Skills - Page 229: 3

Answer

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Work Step by Step

When writing business letters, the following is important: 1. Start with an introduction that clearly identifies the purpose of the letter. 2. In the body of the letter, be concise, specific, and clear. 3. Conclude the letter, recapping what you have said and offering them an opportunity to reach out to you.
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