Statistics: Informed Decisions Using Data (4th Edition)

Published by Pearson
ISBN 10: 0321757270
ISBN 13: 978-0-32175-727-2

Chapter 1 - Section 1.5 - Assess Your Understanding - Applying the Concepts - Page 43: 24

Answer

Caller IDs might have a negative impact on phone surveys. When the phone rings from an unknown caller ID, generally people would not pick up the call; hence, the chances of the occurrence of a non-response bias increase.

Work Step by Step

A non-response bias is said to occur when the individual who does not respond is a part of the survey, and may possess different opinions from the individuals who responded.
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