Lack of emotions
Anna couldn’t stand old Katy at first, for she never paid any attention to Anna’s complains. It was mentioned that “no scolding or abuse could make its mark on her uncouth and aged peasant hide”. Not to mention that Katy “never answered back”. The irony was that the Katy’s unwillingness to answer back caused more troubles than so called “peasant hide”. They said that every employ dreamed about a worker who wouldn’t answer back, but Anna loved that thrill of arguing.
The mistress
The good Anna could be described as a domestic tyrant. It would be important to mention that it didn’t contradict her altruism, for her tyranny was based on her wish to perform her duties as flawless as possible. To prove this idea, we would like to draw your attention to a fact that once Miss Mathilda had to persuade Anna to forgive Sallie. Only when Miss Mathilda “softened Anna’s heart” Sallie got a permission to enter the house. Being Anna’s employer, Miss Mathilda could just ignore Anna, but she didn’t do that, for Anna was responsible for everything in the house, she was the mistress.
Handy
Although “Mrs. Lehntman could never be again the romance in the good Anna’s life”, they managed to restore their relationships. They were not that close and Anna wasn’t as involved into her friend’s life as she used to be involved before. The irony of that situation was the fact that Anna didn’t stop giving away her money to Mrs. Lehntman’s children. It were the good Anna’s savings that “were handy” to help to arrange Julia’s wedding.