Answer
$(x-y)^{2}(x-y+2)(x-y-2)$
Work Step by Step
$(x-y)^{4}- 4(x-y)^{2}$
Takeout common factor $(x-y)^{2}$
$=(x-y)^{2}((x-y)^{2}-4)$
$=(x-y)^{2}((x-y)^{2}-2^{2})$
Use the formula $[(a^{2}-b^{2}) = (a+b)(a-b)]$
$=(x-y)^{2}((x-y)+2)((x-y)-2)$
$=(x-y)^{2}(x-y+2)(x-y-2)$